Virtual Care Services
A virtual visit is an electronic exchange via videoconferencing, secure messaging, or audio digital tools, where health care providers deliver health care services to a client. Virtual visits may be a component of both telehealth and telemedicine services.
How this program works
Appointments with members of your care team can be done through a video appointment or via telephone. Please note you must be in the province of Ontario at the time of your appointment to receive services.
How to access this program
These services are available for clients of CRCHC as an alternative to meeting their health care provider in person. If you are interested in scheduling a virtual visit for your next appointment, please ask our reception team.
More information
Preparing for a Telephone Appointment
Find the right location
Private and comfortable
Free of distraction
Hearing aids or other accessibility devices
Health card
Optional – have a friend or family member assist for health knowledge or translation
Preparing for a Video Appointment
Find the right location
Private and Comfortable
Free of distraction
Brightly lit
Use headphones - better for privacy and sound quality
Glasses, hearing aids or other accessibility devices
Health card
Computer, smart phone, tablet
Test your equipment and internet connection
Optional – have a friend or family member assist for health knowledge or translation