After Hours Care

If you are experiencing a medical emergency at any time, please call 911 or go to the nearest emergency room.

After regular hours, on evenings and weekends, clients with urgent concerns can contact our “on-call” answering service. The on-call, after hours service is to provide triage, support, direction and prevent unnecessary ER visits for clients of the centre.

How to access

Primary care clients of CRCHC can access the after hours on-call service when the centre is closed by calling 613-272-3302.

Alternatively, clients and community members may contact Health811 (formerly TeleHealth Ontario) for medical advice outside of normal business hours by dialing 811. Visit www.health811.ontario.ca for more information.

Not for prescription renewals

This service is not intended for prescription renewal requests. Please call our office during regular business hours to schedule an appointment or contact your community pharmacist for support.

Alternate Virtual Care

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East Region Virtual Care Clinic
East Region Virtual Care Clinic

East Region Virtual Care Clinic will improve timely access to care, reduce Emergency Department wait times and support patients in receiving care in the comfort of their home, whether it be by video or phone, from 1pm - 9pm, 7 days a week.

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