About us

Country Roads Community Health Centre (CRCHC) is a not-for-profit organization funded through Ontario Health & Ministry of Health with a focus on equitable access to healthcare and healthy communities.

CRCHC provides a range of health and wellness services to people in the Eastern Ontario rural communities of the Township of Rideau Lakes and the Village of Westport since 1988.

CRCHC provides a client-centred and collaborative model of integrated interdisciplinary care to clients and the community. The health centre works with community partners to offer programs and services to meeting local needs.

At CRCHC, we pride ourselves on our diverse team of primary care and allied health providers. Our dedicated professionals offer a comprehensive range of services designed to support the health and wellbeing of our clients. These services include:

  • Primary health care

  • Chronic disease management

  • Health promotion and education

  • System navigation

  • Social prescribing

  • Outreach

Our team is committed to delivering personalized care to meet the unique needs of each individual.

Mission

Country Roads Community Health Centre strives for healthier communities by working with our residents and health system partners to deliver high quality health and community-based programs and services.

Vision

Healthy People in Healthy Rural Communities

Our Compass

Our committment to the health and well-being of the communities we serve is guided by the following principles:

  • Open communication, authenticity, kindness, respect and trust.

  • Embrace equity, inclusivity and diversity for all staff, clients, and communities recognizing and addressing disparities and promoting a culture that celebrates respect, inclusion and belonging for all.

  • Advocating to ensure that the voices of our clients and communities are heard and acted upon.

  • Cultivating continuous quality improvement, where we strive to learn and grow from our experiences.

  • Using data to inform our decisions, leveraging analytics to gain insights into client needs, preferences, and outcomes, and making evidence-based decisions that can improve care delivery and health outcomes.

  • Prioritizing harm reduction approaches to care, minimize negative consequences of substance use, risk-taking behaviors, and other harmful practices while promoting safety and wellbeing.

  • Applying a trauma-informed approach to care by recognizing the impact of past and current experiences on health and well-being.